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Appointments

Morning surgery is open access surgery for appointments with doctors and nurses. Patients may express a preference of available practitioners, an appointment time will be given and patient may return prior to the allocated time.

The evening appointments are pre-booked; these are made available for a maximum of 4 weeks in advance. Availability may of course depend upon leave.

Telephone Advice

Patients requiring advice only may speak to one of the doctors when they are not consulting.

Please telephone the receptionist who will be able to advise you of a time to telephone when someone will be available to take your call.

Certain times of the day are obviously busier at reception than others (for example 09:00), it would be advisable to avoid these peak demand times.

Medical Students

As a practice we teach medical students from the University of Wales College of Medicine, Cardiff. These are students studying in their first and third years of a five year course. These attachments allow them to study General Practice and share your valuable, real life experiences.

Occasionally, we may ask your permission for students to be present when you are seeing the doctor. It is of enormous benefit to the students to learn in this way, but we will always respect your decision if you do not feel comfortable with this. Please let the receptionist know if you wish to have a consultation without a student in the room.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

 
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